Frequently Asked Questions

Everything you need to know about Brick Me

ABOUT BRICK ME

How do I hang my Brick Pic on a wall?
Do I get to build the brick mosaic myself? Are there instructions?
I don't want to build it myself. Can you build the brick mosaic for me?
How many bricks are in each baseplate?
Why is my picture so pixelated in the Creator app?
How big can my Brick Pic be? Is there a maximum size?
Can I use any image?
How long does it take to build?
Are there any age restrictions?
How many colours do you have?
How much does a Brick Mosaic cost?
How to connect the baseplates together?
What sizes are available?
Do you use LEGO bricks?

DELIVERY AND SHIPPING COSTS

Do you deliver to my country?
Do you have a store that I can come to?
Where are you located?
How can I check the status of my order?
How long does it usually take for my order to arrive?
What are the shipping costs?

PRIVACY AND DATA POLICY

How are my images stored? Can I delete them?

RETURNS AND WARRANTY

What if I’m not happy with the product, can I get a refund?
Do you have a warranty?
I have missing / damaged items in my Brick Me kit. What can I do?

ENVIRONMENTAL RESPONSIBILITY

PARTNERSHIPS

Do you do partnerships with other businesses?