Frequently Asked Questions

Everything you need to know about Brick Me

ABOUT BRICK ME

How do I hang my Brick Pic on a wall?
How many bricks are in each baseplate?
Why is my picture so pixelated in the Creator app?
How big can my Brick Pic be? Is there a maximum size?
Can I use any image?
Can you build it for me?
How long does it take to build?
Are there any age restrictions?
How many colours do you have?
Do I get to build the brick mosaic myself?
How much does it cost?
What sizes are available?
Do you use Lego bricks?

DELIVERY AND SHIPPING COSTS

Do you deliver to my country?
Do you have a store that I can come to?
Where are you located?
How can I check the status of my order?
How long does it usually take for my order to arrive?
What are the shipping costs?

PRIVACY AND DATA POLICY

How are my images stored? Can I delete them?

RETURNS AND WARRANTY

What if I’m not happy with the product, can I get a refund?
Do you have a warranty?
What to do if I am missing bricks, or if some bricks have defects?

ENVIRONMENTAL RESPONSIBILITY

What to do with my spare bricks and plastic boxes after I finish my mosaic?

PARTNERSHIPS

Do you do partnerships with other businesses?

Ready to brick a pic?