Shipping policy
This policy applies to the Brick Me US Store (brick.me), operated by Brick-Me Inc, covering customers in the US, Canada, and Mexico.
If you're looking for policies for another region, check out:
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UK Shipping policy – For the UK and Europe.
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AU Shipping policy – For Australia and the rest of the world.
Fulfilment and Processing Times
When you order from Brick Me USA (us.brick.me), your order will normally be shipped from our warehouse in the United States.
Orders are processed within 1-3 business days. Orders will not be dispatched on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the fulfillment of your order, we will contact you via email.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times will be displayed at checkout when available.
Please note that delivery times are estimations only and do not serve as guarantees. Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will normally be active within 24 hours.
Prices, Customs, Duties and Taxes
If applicable, sales tax will be calculated at checkout for orders shipped within the US. Prices are subject to change without notice.
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).